Tag Archives: call center

AT&T insider reveals “catastrophe” of bogus charges and prescription drug use at AT&T call centers

In an anonymous letter to the Dallas Morning News, a 17-year veteran of an AT&T call center has painted a picture of rampant consumer fraud at the company. The staffer bemoans that during all of her years with AT&T, she never “imagined it would become the catastrophe it is now.” The call center rep attributes … Continue reading AT&T insider reveals “catastrophe” of bogus charges and prescription drug use at AT&T call centers »