Tag Archives: billing

Washington Attorney General’s lawsuit over Comcast’s “deceptive” Service Protection Plan moves forward

Last week, a judge in Washington State denied Comcast’s motion to dismiss a lawsuit filed by that state’s attorney general, accusing Comcast of “engaging in a pattern of deceptive practices” with its Service Protection Plan.  The lawsuit accuses Comcast of over 1.8 million violations of the Washington Consumer Protection Act stemming from its $4.99 per month Service … Continue reading Washington Attorney General’s lawsuit over Comcast’s “deceptive” Service Protection Plan moves forward »

Comcast billed condo owners $2,000 because they sent cancellation request to wrong office

A small condo association in Florida thought they had cancelled their bulk service contract with Comcast, but was surprised to be billed for continued service that they didn’t want. In all, they were charged over $2,000 when they noticed that Comcast was continuing to charge them for service that was supposed to be cancelled. Why? Comcast … Continue reading Comcast billed condo owners $2,000 because they sent cancellation request to wrong office »

Verizon Wireless bills Vietnam veteran for $3,600 in data overage charges

A 72-year-old Vietnam war veteran received a bill from Verizon Wireless last month for over $3,600 in data overage charges after supposedly using 234 GB of data on his 12 GB plan. That amount of data is equivalent to streaming Netflix in high-definition for 78 hours. According to Verizon, most of that data was used on the … Continue reading Verizon Wireless bills Vietnam veteran for $3,600 in data overage charges »

Comcast charges customer from beyond the grave

Even death won’t get Comcast to stop charging you, according to a recent class-action lawsuit accusing the cable giant of withdrawing money from the bank account of a deceased customer. The man who filed the suit, Keven Danow, says that he cancelled his father-in-law’s account after his death in 2014. But two years later, Comcast began making … Continue reading Comcast charges customer from beyond the grave »