Category Archives: Uncategorized

How to fix customer service or billing problems by calling AT&T, Comcast, Time Warner, or Verizon

Do you have an unresolved problem with your phone, cable or internet provider? If so, you’re not alone. Telco customers routinely report missed service appointments, hidden fees, slow internet, and long customer service queues. These problems are so common that subscription TV has the lowest customer satisfaction of any industry, placing 43rd out of 43 … Continue reading How to fix customer service or billing problems by calling AT&T, Comcast, Time Warner, or Verizon »

Three easy ways to tell if you’re a victim of overbilling

Spot bogus phone, cable or internet overcharges using these simple tips In May 2015, the federal agency tasked with monitoring our nation’s telcos (the Federal Communications Commission or “FCC”) released a list of tips to help consumers know whether they have been overcharged or “crammed.” The FCC recommends that you carefully review your bill every … Continue reading Three easy ways to tell if you’re a victim of overbilling »