Category Archives: Internet

Cable companies want to stop states from investigating their internet speeds

New York Attorney General Eric Schneiderman is cracking down on internet service providers who deliver slower internet speeds than promised—and the cable companies aren’t happy about it. Earlier this year, the New York Attorney General filed an 82-page lawsuit against Charter (formerly Time Warner Cable) for defrauding New Yorkers by falsely promising speeds that it knew … Continue reading Cable companies want to stop states from investigating their internet speeds »

Charter sued by New York State for slow internet speeds

Last month, New York Attorney General Eric Schneiderman filed an 82-page lawsuit against Charter (formerly Time Warner Cable) for willfully defrauding hundreds of thousands of New Yorkers in a pattern of “repeated and persistent illegality.” According to the lawsuit, Charter falsely promised speeds that it knew it could not deliver and falsely promised reliable access to content … Continue reading Charter sued by New York State for slow internet speeds »

Comcast told to stop claiming it has “the fastest internet in America”

Comcast agreed this month to stop claiming that its broadband internet service is “the fastest internet in America” after the advertising industry’s self-regulatory body concluded that Comcast can’t back up those claims. Comcast based its claim of having “the fastest internet in America” on data from users who tested their internet speed through tools from Ookla. But after … Continue reading Comcast told to stop claiming it has “the fastest internet in America” »

Comcast, AT&T sue Nashville to slow-down Google Fiber

Comcast and AT&T have sued the city of Nashville, TN, over an ordinance that would allow internet providers to quickly add new lines to utility poles—something that would benefit new entrants to the marketplace like Google Fiber. Under current law, each existing provider moves their own lines on the utility pole to make room for another … Continue reading Comcast, AT&T sue Nashville to slow-down Google Fiber »

David publishes nearly 2,000 FCC complaints against Comcast

David has published nearly 2,000 FCC complaints against Comcast, voted the “Worst Company in America.” We’ve categorized the complaints so that you can filter by problem type and/or state to find similarly situated consumers. Whatever your issue with Comcast, odds are, you’re not alone. One reason that people file informal complaints with the FCC is … Continue reading David publishes nearly 2,000 FCC complaints against Comcast »

New York State Attorney General probes whether Verizon, Time Warner Cable, and Cablevision are breaching their contracts with customers by providing slow internet speeds

New York State’s top prosecutor is probing whether Verizon, Time Warner Cable, and Cablevision are breaking their promises to New Yorkers by charging customers for fast broadband but failing to deliver. The New York State attorney general sent letters to executives at the companies to ask each provider to hand over copies of any testing … Continue reading New York State Attorney General probes whether Verizon, Time Warner Cable, and Cablevision are breaching their contracts with customers by providing slow internet speeds »

Comcast VP has “no idea” why Comcast data caps are so low

Comcast is currently testing “data caps” in select locations across the United States. Customers can use up to 300GB per month, and must pay $10 for each additional 50GB (after a short grace period). The 300GB cap is quite low, considering that a customer can exceed it in less than a day. Yet Comcast’s VP … Continue reading Comcast VP has “no idea” why Comcast data caps are so low »

Tired of a slow home Internet? Here is a no-hassle way to speed test your connection

Automatically test if your home Internet speed is slow or being throttled We’ve all been there before.  In the midst of streaming the hottest new release on Netflix, downloading a large file for work, or simply surfing the web, our home Internet slows to a near-halt. We hit the reload button, hoping that faster Internet … Continue reading Tired of a slow home Internet? Here is a no-hassle way to speed test your connection »