Comcast expands 1 TB data caps to more markets

Starting November 1, Comcast is expanding its 1 TB data caps to another 23 markets — even after the FCC received hundreds of complaints about Comcast’s data caps in the markets that already had them.

Customers who exceed 1 TB of data usage in one month will incur a $10 overage charge for every additional 50 GB they use, up to a maximum of $200 per month in overage fees.

Alternatively, customers can get “unlimited data” for an additional $50 per month — on top of what they’re already paying for internet service.

Although Comcast will provide customers with an “in-browser” notification as their usage approaches the 1 TB limit, many customers have complained that Comcast’s data meter is inaccurate and overstates their usage.

Miami, FL:

“According to Comcast, I surpassed the limit within 3 days although their calculator estimates that I would rarely if ever go over the limit in a month.”

Madison, MS:

“I am aware of the usage caps for my area and they are reached occasionally but I can not believe that the entire plan would be over within the first 10 days of the month.”

Atlanta, GA:

“This month I have minimized my internet usage out of fear and discovered that in the first week of the month, according to Comcast, I have already used my allotted bank of 300GB.” 

Smyrna, TN:

“I am being charged an add’l $160.00 for data usage overages for the month of July. They are claiming that I used almost 1100 GB of data in the month of July when my average data usage is about 400 GB a month.”

The new markets where the 1 TB data cap will apply on November 1 are:

  • Alabama (Dothan)
  • California
  • Colorado
  • Florida (North Florida, Southwest Florida and West Palm)
  • Southeastern Georgia
  • Idaho
  • Indiana (Indianapolis and Central Indiana; Fort Wayne and Eastern Indiana)
  • Kansas
  • Michigan (Grand Rapids/Lansing, Detroit, and Eastern Michigan)
  • Minnesota
  • Missouri
  • New Mexico
  • Western Ohio
  • Oregon
  • Texas (Houston)
  • Utah
  • Washington
  • Wisconsin

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